Cookie Policy

See our Privacy Promise for more details about how we use your personal information

We are toota (herein referred to as ‘Toota’, ‘us’, ’we’, ‘our’), a trading name of Intuition Clubs Limited (company no. 10418763) which is a wholly owned subsidiary of the Supporting Education Group Limited (the ‘Group’). In this Cookie Policy (the ‘Policy’), references to ‘you’ and ‘your’ are references to the user and/or browser of www.toota.me and associated services (the ‘Site’) regardless of whether you are a Client or a Tutor or a holder of parental responsibility for a Client under the age of eighteen (18) years of age (the ‘Sponsor’) or other user

What is a cookie?

A cookie is a small text file that some websites store via the browser on your computer’s hard drive when you visit them. Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the Site. Some expire at the end of your session on the Site, others will remain on your computer for a little longer. When you return to websites or visit websites that use the same cookies, these cookies and therefore your browsing device, are recognised. Cookies do lots of different and useful jobs such as letting you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience. Cookies can also be used to customise areas of content online to be more relevant to you and your interests. For further information visit https://www.aboutcookies.org and https://www.youronlinechoices.eu

We use cookies on our Site to make your browsing experience better. By using this Site, you accept our use of cookies in accordance with the terms of this Policy

There are two types of cookies:

  • ‘First party’ cookies that are set by us when using the Site
  • ‘Third party’ cookies are for third party websites such as Facebook or Google to display online advertising and social sharing features

What cookies do we use?

The type of cookie used on the Site can be put into categories, based on the International Chamber of Commerce guide to cookie categories, which can be found at http://www.cookielaw.org/

Essential cookies

These cookies enable you to use all the different parts of the site and without them we cannot provide you with a service. Some examples of how we use these cookies are:

  • Enabling you to register and sign in to your account securely
  • Submit information to us online
  • Carrying out requests initiated by you

Cookie namePurpose
.AspNet.ConsentThis cookie is used to track that you have consented to the terms of this Policy

These cookies cannot be restricted or blocked

We use third party cookies to help us:

Cookie namePurpose
Online Lesson and PlaybackThe provision of online lessons and playback functionality is provided by Bramble Technologies Limited

Learn more about Bramble Technologies Ltd.’s Privacy Policy
Payment processingStripe Inc. is used on this site, and in some of our mobile apps, to provide payment processing services. It uses a set of cookies to run the purchase facilities on the site through Stripe. Some of these cookies are sessional and are required for the payment process to work and no longer have an effect once you have logged out of the site. Others remain on your internet browser once you have left the site. For information on how Stripe use cookies and on blocking, deleting or disabling cookies read Stripe’s Cookie Policy

Learn more about Stripe’s Privacy Policy

These cookies cannot be restricted or blocked

Performance cookies

These cookies collect information and report on how you use the site, for example which pages you go to most often. These cookies are not used to target you with online advertising. Without these cookies we cannot learn how our site is performing and make relevant improvements that could better your browsing experience

We use third party cookies to help us to evaluate the site and to compile reports on activity and behaviour:

Cookie namePurpose
Google AnalyticsGoogle Analytics and/or Google Tag Manager are used on this site, and in some of our mobile apps, to help us understand how the site is used. It uses a set of cookies to collect information and report website usage statistics without personally identifying you to Google. The main cookies used by Google Analytics are ‘__ga’, ‘_gid’, ‘_utma’, ‘_utmb’, ‘_utmc’ and ‘_utmz’ cookie

Opt-out of Google Analytics cookies
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_hjMinimizedPolls
_hjUserId
_hjDonePolls
_hjShownFeedbackMessage
_hjClosedSurveyInvites
_hjDoneTestersWidgets
_hjMinimizedTestersWidgets
Hotjar is an analytics and feedback tool that we use to understand how our website is used and improve usability. We also use it to perform surveys on pages and collect visitor feedback, when they want to share it with us. Hotjar sets cookies to help us track behaviour across pages and to control visitor polls. The cookies carry no personally identifiable information and automatically expire after 365 days

Learn more about Hotjar Ltd.’s Privacy Policy

These cookies can be restricted or blocked

Functional cookies

These cookies allow the site to remember choices you make (such as your user name, language or the region you are in) and to tailor the site to provide enhanced features and content for you

We use third party cookies to help us:

Cookie namePurpose
_cfduidThis cookie is set by Zendesk Inc., a USA based company that is used to provide a web widget and chat functionality for online support

Learn more about Zendesk Inc.’s Privacy Policy
Payment processingStripe Inc. is used on this site, and in some of our mobile apps, to provide payment processing services. It uses a set of cookies to run the purchase facilities on the site through Stripe. Some of these cookies are sessional and are required for the payment process to work and no longer have an effect once you have logged out of the site. Others remain on your internet browser once you have left the site. For information on how Stripe use cookies and on blocking, deleting or disabling cookies read Stripe’s Cookie Policy

Learn more about Stripe’s Privacy Policy
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_ga
_gid
Customer referral program software provided by inviteReferrals.com is used to this site

Learn more about inviteReferrals.com LLP.’s Privacy Policy

These cookies can be restricted or blocked

Targeting cookies

These cookies are generated by third parties such as Facebook and Google and are used by those third parties to collect data about your activities on our website in order to provide you with relevant advertising when you visit other websites. Such third parties have their own privacy policies

Cookie namePurpose
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datr
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Facebook Inc. collects and tracks your access and activity on the site

Learn more about Facebook Inc.’s Privacy Policy

These cookies can be restricted or blocked

To opt out of ad related cookies you can visit the individual providers policies or use the NAI’s (Network Advertising Initiative’s) multi-cookie opt-out mechanism at: http://optout.networkadvertising.org/?c=1. However, these opt-out mechanisms use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: https://support.google.com/ads/answer/7395996

We do not use third party advertising on this site

How do I manage cookies?

In addition to the options provided above, you may refuse, accept or remove cookies from the Site at any time by activating or accessing the setting on your browser. Information about the procedure to follow in order to enable, disable or remove cookies can be found on your Internet browser provider’s website via your help screen or refer to:

Internet Explorer
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox
https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?

Google Chrome
https://support.google.com/chrome/answer/95647?hl=en

Safari on iOS
https://support.apple.com/en-gb/HT201265

Safari on macOS
https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac

You may wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. Please be aware that if cookies are disabled or removed, not all features of the Site may operate as intended

Changes to the policy

We may update this Policy from time to time, so you may wish to check it each time you access or submit personal information to us. The date of the most recent revisions will appear below:

Last Amended: 31st March 2020